ERROR on seeking Unlock Code 
Autor: Alexandros B.
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I have bought WebX5 8 and gr (Greek) as well WebX5 Evolution 9 & 10.
As I had to format my disk, I tried to re-install WebX5 8 gr.
I had to request for the Unlock Code but I was always getting an ERROR message.
Could you please give me a hint? I have a very important site made with Evolution 8 Greek and I need to update it.
Thank you in advance.
Alexandros
Posted on the
Hi Alexandros,
you have the upgrade of WebSite X5 Evolution 8 therefore you can not install them by yourself anymore.
I can help you with that, but you need to give me its product code and your new computer code. I will then give you your new unlock code.
Thank you,
Samantha
Autor
Thank you Samantha for your reply and concern.
The poroduct code is: *** (I don't know if it is V2Bzero or the letter O, mostly it seems to be zero)
Computer Code: GR7570722201133131426701
Thank you again
Alexandros
Hello Alexandros,
please find your new details beow:
Computer code: GR7570722201133131426701
Unlock code: 17000768884013666844420659154774041
You are very welcome,
Samantha
Autor
Thank you Samantha.
I purchased today the PROFESSIONAL edition as well!
Alexandros
Autor
Dear Samantha,
Sorry to disturb you again.
I tried the key but it was not valid.
Then I checkes the computer code and it was not like the old one.
It is GR7123462712522634106701
Sorry for that. Could you please provide me with the new unlock key.
Thank you in advance
Alexandros
Hello Alexandros,
no problem at all. I have to remind you that a single licence of your program gives you the chance to install on 2 different computers only. Are you trying to install on your second pc?
Thank you,
Samantha
Autor
Hi Samantha.
I am trying to install it on the same laptop as before. I took the computer code from the previous installation (pls see the attachement).
When I tried to enter the unlock key you gave me, I got the message "not valid". Then I noticed that the computer code was different.
Maybe this is caused because of the format of the laptop?
Alexandros
Hi!
Please find attached your new unlock code: 17060738633173320644310637160780622.
Write back if you need more help.
Samantha