Re-Install problem 
Autor: Eric Y.
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Hi, my computer hard-disk crashed recently; and i have re-setup up my computer with a new hard-disk. I couldn't reinstall WebSite X5 Evolution 10 using original product key; it states that my email was not originally used to register it. Thanks in advance
Posted on the
Hello Eric!
I can not see your licence key in your control panel therefore I can not help you install. I have now set your post as private so if you could kindly give me your licence key I will check its registration for you and help.
Thanks!
Samantha
Autor
Hi Samantha,
Thank you for your help.
The below is my product key.
***
Thanks!
Autor
Hi Samantha,
Any update on your side?
Do feel free to let me know if you need any other information.
Thanks!
Hi Eric!
You have used the following email to register your program: ''***''. Please repeat the same procedure you followed the first time to install again: if you enter answers with the email I pointed out above, you can download the latest version of your program from the ''download'' section then install.
Please try again and let me know if I can help you any futher.
Thanks,
Samantha
Autor
Hi Samantha,
Got it, Thanks!