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Richard M.
Richard M.
User

Lost site v9 data when computer crashed. Want to upgrade to v12 and import site  en

Author: Richard M.
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no longer have site data on my computer... (computer crash, lost several things including v9 website data)   Site is up and running. having issues with v9 and want to upgrade to v12. After I purchase v12,  How can I recover site data from current website.?

fyi.. I have submitted several tickets, and no answers... v9 no longer supported?  

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3 ANSWERS - 2 USEFUL
Paul M.
Paul M.
Moderator

Hello Richard,

Official support for version 9 has now been withdrawn...  please see this FAQ:

https://helpcenter.websitex5.com/post/128269

Unfortunately there is no way to rebuild a WebSite X5 project if you no longer have access to the project files, other than by copying and pasting as much text as possible into a new project...  and likewise downloading as many images as possible and inserting them into Image Objects in a new project.

Kind regards,

Paul

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Posted on the from Paul M.
Wayne B.
Wayne B.
User

Paul is quite right on this, I am afraid. At least when you do what he suggests, you will be able to take advantage of the new features of Version 12 and you will end up with a better site.

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Posted on the from Wayne B.
Richard M.
Richard M.
User
Author

not what I hoped, but what I expected.  I know x5 doesn't build on my computer.  I have used publisher and been able to move things back and forth using my Filezilla ftp, but Publisher doesn't animate.  However it is less restrictive to placing photos and captions.Thanks for the reply.

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Posted on the from Richard M.