WebSite X5Help Center

 
Richard H.
Richard H.
User

Missing content in emails on mobile devices  nl

Autor: Richard H.
Visitado 1508, Seguidores 1, Compartilhado 0  

My Website has a few email forms  build in, but the confirmatian emails send to the user are missing the standard reply I have written in the  emailform. the problem occurs on modbile devices , Ipad and android . the user customer will get the email just the .CSV file is sent. The content of the email isn't displayed, On my windows 7 computer it displays everything  in Windows live mail, but also here it displays a lot of "extra" data see attachement 1

Where do I find the solution to display the emails correctly for my costumers on whatever device or emailsoftware they use?

Publicado em
4 RESPOSTAS - 1 ÚTIL - 1 CORRIGIR
Richard H.
Richard H.
User
Autor

My Website www.green-forest.nl

Ler mais
Publicado em de Richard H.
Incomedia
Claudio D.
Incomedia

Hello Richard,

What email script did you select in step 4 data management?

Have you tried to change the email script type to see if then it appears correctly?

It can be the hosting server is not supporting completely the script selected and problably with another script it will work.

Many thanks!

Ler mais
Publicado em de Claudio D.
Richard H.
Richard H.
User
Autor

standard,  I will change it to another

Ler mais
Publicado em de Richard H.
Richard H.
Richard H.
User
Autor

thanks , I changed to PHP, everything seems to be working fine on every device I have!!

Ler mais
Publicado em de Richard H.