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Vikramdityasing  B.
Vikramdityasing B.
User

Crash after first use, re installed but same problem does not load  en

Autor: Vikramdityasing B.
Visitado 1330, Seguidores 1, Compartilhado 0  

Bought Websitex5 Evo 11 one week back in Brussels.

First installation successful, started building first web site yesterday, saved and tried to resume next day(today), but Website X5 Evolution 11 did not load , error message : Please reinstall the program. ("Could not load file or assembly 'CefSharp.dll' or one of tis dependencies. The specified module could not be found.")

I just tried to re-install, I  reached registration/activation, input the license key and original mail address, and at completion asked to launch, same problem. Tried a second time, same problem. 

Please advise as I do need to complete that website I had started as linked to an event due in the short term. 

Thanks

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6 RESPOSTAS - 2 ÚTEIS - 1 CORRIGIR
Andre E
Andre E
Moderator

please update first to latest version (you can do that with start up screen in x5 - check for updates- or download latest version from your portal here in answers and install that one.

See if this helps first....

https://answers.websitex5.com/profile/downloads

(you are on 11.0.0.5 latest = 11.0.8.31)

Hope thiis helps.

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Publicado em de Andre E
Luis S.
Luis S.
User

yeah "CefSharp.dll" is appearing in a lot of the crashed this app has.

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Publicado em de Luis S.
Vikramdityasing  B.
Vikramdityasing B.
User
Autor

installed 11.0.8.31.

Same problem, does not load, same error message with ...."CefSharp.dll"

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Publicado em de Vikramdityasing B.
Jan Van Den Berg
Jan Van Den Berg
User

Opes, forgot to write in English:

Click Start - Programms -  Add /Remove :

Select Microsoft Visual C++ 2012 (x64)   ( or X86) and repair.

Works for me.

Grtz,

Jan

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Publicado em de Jan Van Den Berg
Vikramdityasing  B.
Vikramdityasing B.
User
Autor

Thanks a million Jan ! It worked ! 

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Publicado em de Vikramdityasing B.