WebSite X5Help Center

 
James Becker
James Becker
User

MS Edge browser breaks part of this site.  en

Autor: James Becker
Visitado 956, Seguidores 1, Compartilhado 0  

The Windows Microsoft Edge browser seems to be breaking part of this site. Using Firefox or Chrome please go to http://tenngoodsam.com -> Contact Us  ->  Website Support Desk. Notice how the "support desk" opens in a nice popup window.... as it should.

Now try the same thing with Windows 10 Edge browser... POO... it opens full screen!!  Ideas?

Thanks for your time.

Publicado em
4 RESPOSTAS
James Becker
James Becker
User
Autor

Here is the Edge browser display.

Ler mais
Publicado em de James Becker
Incomedia
Claudio D.
Incomedia

Hello James,

Im Edge the popus are blocked by default and it's why it appears in this way. You need to to settings -> advanced settings and there turn off the popup block and then restart Edge to make it work correctly.

Many thanks!

Ler mais
Publicado em de Claudio D.
James Becker
James Becker
User
Autor

HiYa Claudio,

I HAVE and have always had the popup block turned off, yet the Support Desk still displays full screen.

Ideas?

Ler mais
Publicado em de James Becker
Incomedia
Claudio D.
Incomedia

Hello James,

I just tested it again and it appeared in a popup window. Try to restart EDGE and then test it again.

Many thanks!

Ler mais
Publicado em de Claudio D.