WebSite X5Help Center

 
Colin C.
Colin C.
User

Constant crashing  en

Autor: Colin C.
Visitado 1176, Seguidores 1, Compartilhado 0  

I can't get far with this software. Each time I perform an action (select a template as an example) the program crashes. I've looked at the suggestions online (to install certain things from Microsoft -- C++ and .NET framework -- and each time I follow the links, the links are broken on Microsoft's end.)

I really need this to be resolved soon.

Peace & Blessings,

Colin+

Publicado em
5 RESPOSTAS - 1 CORRIGIR
Colin C.
Colin C.
User
Autor

Andre,

I've now tried all of the links in the two you listed above (there must have been a problem with my internet signal earlier today because some of those same links didn't work earlier.) I'm still having the same problem. 

I've disabled and re-enabled the .NET Framework, re-installed the .NET Framework files that were missing, installed the C++ libraries and re-installed the Website software.

What am I missing?

Is there a way to get a refund?

Peace & Blessings,

Colin+

Ler mais
Publicado em de Colin C.
Andre E
Andre E
Moderator

can you post the crash report / log ?

Ler mais
Publicado em de Andre E
Colin C.
Colin C.
User
Autor

Hi Andre

The crash data is attached (hopefully).

Peace & Blessings,

Colin+

Ler mais
Publicado em de Colin C.