Constant crashing
Autor: Colin C.
Besucht 1191,
Followers 1,
Geteilt 0
I can't get far with this software. Each time I perform an action (select a template as an example) the program crashes. I've looked at the suggestions online (to install certain things from Microsoft -- C++ and .NET framework -- and each time I follow the links, the links are broken on Microsoft's end.)
I really need this to be resolved soon.
Peace & Blessings,
Colin+
Gepostet am
These links work:
https://helpcenter.websitex5.com/post/137883
Check also Claudio's posts here:
https://helpcenter.websitex5.com/post/137946
Autor
Andre,
I've now tried all of the links in the two you listed above (there must have been a problem with my internet signal earlier today because some of those same links didn't work earlier.) I'm still having the same problem.
I've disabled and re-enabled the .NET Framework, re-installed the .NET Framework files that were missing, installed the C++ libraries and re-installed the Website software.
What am I missing?
Is there a way to get a refund?
Peace & Blessings,
Colin+
can you post the crash report / log ?
Autor
Hi Andre
The crash data is attached (hopefully).
Peace & Blessings,
Colin+
It looks like .net framework, try the exact steps of jan from this link :
https://helpcenter.websitex5.com/post/135676/#1