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Nigel P.
Nigel P.
User

Unable to Add new file items in HTML CODE OBJECT  en

Autor: Nigel P.
Visitado 1386, Seguidores 1, Compartilhado 0  

I have used the 'WOW slider' many times incorporating it into X5 using the HTML CODE OBJECT. I have recently added a new image into the slider gallery (via the Expert Tab) but cannot preview or save the additional image into the existing structure without getting an error message. See attached image.

I have tried creating a new HTML object but still get the same error when previewing or saving the project. I have used this in X5 many times and added additional images without problems before. This is using a basic function of the HTML Object and not anything to do with the Wow Slider.

Using X5 Vers13.1.2.10 on Windows 10 64 bit latest version (Creators)

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5 RESPOSTAS - 1 CORRIGIR
Incomedia
Claudio D.
Incomedia

Hello Nigel,

One of the files you are trying to add has the same name of a file you added on another HTML code object?

Many thanks!

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Publicado em de Claudio D.
Nigel P.
Nigel P.
User
Autor

This project was based on V12Pro and went through the conversion process to V13 Pro. I have not found any duplication of files anywhere in the project. 

I am currently copying each page to a new project, the page affected will be recreated by copying each object on the page but excluding the HTML one which I will recreate as a new item. There is only one HTML object in the project and no file duplications in it. I will also renter the Stage 2 Customisation details.

I suspect some corruption in the project during conversion as this is not the first conversion problem that I have had with V12 to V13 conversions. 

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Publicado em de Nigel P.
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Claudio D.
Incomedia

Hello Nigel,

Let me know if in the new project you experience the same issue. As it seems this should no longer happen.

Many thanks!

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Publicado em de Claudio D.
Nigel P.
Nigel P.
User
Autor

Hi Claudio, I have finally got it working but can't trust the addition of additional items to the slider in the future. Along the way I also had the same problem with a new HTML object even when it was the only object in a new project, have not discovered why it happened. I will keep my eyes on this. I have however lost the 'Special Pages' / 'General Site Map' level  in the Map (Stage 3) but will report that seperately.

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Claudio D.
Incomedia

Hello Nigel,

The developers worked on this issue and it will no longer happen. With a previous project it is necessary to rename the files but with projects started with the latest update it is solved.

Many thanks!

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Publicado em de Claudio D.