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Pascal L.
Pascal L.
User

Database User Password  fr

Autor: Pascal L.
Visitado 1427, Seguidores 2, Compartilhado 0  

Hello,

I noticed that now in user table the user password is encrypted.

I have a problem with a client. He lost his password  and tried to retrieve.

But he tells me that the password he received by mail doesn't work.

So my question is : How can I see in clear the real password ?

Thank you !

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3 RESPOSTAS - 1 ÚTIL
Axel  
Axel  
User

Hello Pascal,

If the password is crypted, it's for a good reason... not readable tongue-out
It's a GDPR recomandation. 2 years to have it from Incomedia, it's not to decrypted it. !!!

And try to decrypt it seems similary to an hacking action. 

Sorry i cannot give you some infos in this way.

Please double check because now the user does not received a password by email but a temporary link to change it... 

May be is it this link which does not work or he uses just a part of the link if the link is on 2 lines into email

Enjoy !

Axel

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D Jacques
D Jacques
User

Bonjour Pascal,
La solution provisoire c'est que le client réinitialiser son mot de passe « c'est simple », par contre s'il reçoit son mot de passe en crypté là c'est clair qu'il y a un souci avec l'hébergeur puisque les informations stockés viennent de là.
Ou ? Problème du logiciel
Jacques.D

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Incomedia
Stefano G.
Incomedia

Hello Pascal

With the new system, your client will not receive a password in his email. He should receive a link to reset it himself.

Did he try this? Could you try this as well on your website and see if it works right?

Most definitely he should no longer receive a password on his email, so this seems weird to me

Keep me posted on this here

Thank you

Stefano

GOOGLE TRANSLATE ---

Bonjour Pascal

Avec le nouveau système, votre client ne recevra pas de mot de passe dans son e-mail. Il devrait recevoir un lien pour le réinitialiser lui-même.

At-il essayé cela? Pourriez-vous essayer cela également sur votre site Web et voir si cela fonctionne bien?

Très certainement, il ne devrait plus recevoir de mot de passe sur son e-mail, donc cela me semble bizarre

Tenez-moi au courant ici

Je vous remercie

Stefano

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Publicado em de Stefano G.