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David S.
David S.
User

Cancel and delete webhosting with Incomedia.  en

Autor: David S.
Visitado 1078, Seguidores 1, Compartilhado 0  

Because of the incompatability between Incomedia Website X5 hosting and using MS Office 365 email settings, I've had to bite the bullet and return my hosting to One.com

Could anyone please tell me how to remove/deactivate/delete my websiteX5 hosting? and delete the associated files and databases.#

Thank you.

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5 RESPOSTAS - 1 ÚTIL - 1 CORRIGIR
Esahc ..
Esahc ..
Moderator

David, your post has been marked for attention by Incomedia

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Incomedia
Elisa B.
Incomedia

Hi David, 

you can simply access the server to delete the files which are currently online from the software Destination Folder window, as well as let the service expire in October next year. 

Please let me know if I can be of any further help. Kind regards.

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David S.
David S.
User
Autor

Thank you for the response. Would you kindly tell me how to access the server and delete the files from the software destination folder? Also is it possible to deactiveate the https://david-smith2.websitex5.me domain?

Thank you in advance.

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Publicado em de David S.
Esahc ..
Esahc ..
Moderator

David, as it appears you were previously able to access https://david-smith2.websitex5.me/ through WX5, either reinstate those parameters or create a new project and set those parameters. You can then use the WX5 browser to remove files from your hosting.

Personally I would leave your pseudo domain in place until the subscription expires, it makes a great place to test out new or radical changes to your website.

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Publicado em de Esahc ..
David S.
David S.
User
Autor

Thanks Esahc. I'll take a look.

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