Cancel and delete webhosting with Incomedia. 
Auteur : David S.
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Because of the incompatability between Incomedia Website X5 hosting and using MS Office 365 email settings, I've had to bite the bullet and return my hosting to One.com
Could anyone please tell me how to remove/deactivate/delete my websiteX5 hosting? and delete the associated files and databases.#
Thank you.
Posté le
David, your post has been marked for attention by Incomedia
Hi David,
you can simply access the server to delete the files which are currently online from the software Destination Folder window, as well as let the service expire in October next year.
Please let me know if I can be of any further help. Kind regards.
Auteur
Thank you for the response. Would you kindly tell me how to access the server and delete the files from the software destination folder? Also is it possible to deactiveate the https://david-smith2.websitex5.me domain?
Thank you in advance.
David, as it appears you were previously able to access https://david-smith2.websitex5.me/ through WX5, either reinstate those parameters or create a new project and set those parameters. You can then use the WX5 browser to remove files from your hosting.
Personally I would leave your pseudo domain in place until the subscription expires, it makes a great place to test out new or radical changes to your website.
Auteur
Thanks Esahc. I'll take a look.