Hello. If you use Website X5 hosting to send emails, as far as I know, you cannot currently view sent emails. Perhaps you should look for a third-party email service with this feature.

"Can I use a placeholder instead of writing Dear customer?" - as far as I know, there is no such option at the moment.

This is problematic because I can't see what has been sent. Having a placeholder would be crucial. Should I start a discussion to propose this as an idea, or can you convert the current discussion into an idea?

I have sent a notification about your question to the company employees. Expect a response from them here in the comments.

Hello Linus,
could I have more details on the second point you mentioned, about the placeholder?
Are you referring to the default text in notification e-mails?
Thank you.

Hello Eric, 

First point - I need a solution, to see the email has been sent, and if it has been sent. 

Second point -  Yes instead of writing: Dear Customer I want to write Dear @Name

Thank you Eric!

Hello Eric,

1. I have a suggestion regarding the first point. You could add an option to send all emails to BCC. I can put my email address as the admin in the BCC field, so I can see them all since I receive them in my email.

2. Are you still looking for a solution?

Best regards,
Linus

Hello Linus,
1) I am currently checking whether there are options to achieve what you would like to do, as by default automatically generated e-mails will not be visible in the Sent folder.
2) This has reported as a suggestion in the past, I will also add your feedback. Unfortunately I cannot guarantee when this would be added.

Tenho todo controle disso aqui e vai a dica:
No lugar de configuração do servidor e conta de e-mail (em exportar), eu uso um email MEU PRÓPRIO para todos formulários dos sites que crio, dessa forma não tenho problemas com falta de funcionamento se o cliente mudar de servidor ou mudar a senha, por exemplo.

Resumindo, use um SERVIDOR DE EMAIL SEU para envio e vai aparecer como sendo do cliente sendo a origem, dessa forma consegue visualizar todos envios e conferir dados precisos através de seu servidor.

Sofri muito aqui com essa "logistica" e hoje em paz e tenho uma infinidade de clientes com meus sites e formulários.

Caro Glaucio,

Obrigado pela sua mensagem e pela disposição em ajudar. O que você quer dizer com "SEU SERVIDOR DE E-MAIL". Onde você configura isso? Quero ver os e-mails que foram enviados para os clientes.

Linus

Hello,
I have contacted our hosting partner, Host.it, to check whether or not this option would be available.
I will update you as soon as I have a response from them.

Dear Eric, if not possible, please implement my idea: 

1. I have a suggestion regarding the first point. You could add an option to send all emails to BCC. I can put my email address as the admin in the BCC field, so I can see them all since I receive them in my email.

Dear Eric,

Do you have any good news to share?

Hello Linus,
unfortunately not yet, I have requested an update as there may have been an error with my initial request.
I will ask for another response.

Eric, I would strongly suggest that adding a BCC option would be extremely valuable and this capability (hopefully relatively simple to implement) should be expedited by Incomedia.

Host.it has unfortunately confirmed that these e-mails would not be visible in the webmail, I will report your suggestion so that we can consider implementing it in the future.

Ok. Thank you!