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Andrzej K.
Andrzej K.
User

What is this programm for if can I do nothing?  en

Author: Andrzej K.
Visited 45, Followers 1, Shared 0  

It is a little dissappointing if I can do nothing for now, I don't know when I can do something. Five times I tried to open, five times collapsed. What compensation for inaction do you propose?

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3 ANSWERS
Incomedia
Eric C.
Incomedia

Hello Andrzej,
I am sorry that you have encountered issues.
Could you please clarify what occurred? Did WebSite X5 crash, and if so did you have the option to send a crash report?
I remain available.

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Posted on the from Eric C.
Andrzej K.
Andrzej K.
User
Author

All day I tried to open a programm with template and messege could not import template. Only now did it happen...

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Posted on the from Andrzej K.
Daniel W.
Daniel W.
User
Best User of the month DEBest User of the month EN

Deutsche Telekom customers have been aware of problems with downloading templates and updates for a long time, see also this post from Incomedia

>> https://helpcenter.websitex5.com/en/post/277058

I always advise customers with download problems to try it the next day, because it usually works.

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Posted on the from Daniel W.