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Andrzej K.
Andrzej K.
User

What is this programm for if can I do nothing?  en

Автор: Andrzej K.
Просмотрено 46, Подписчики 1, Размещенный 0  

It is a little dissappointing if I can do nothing for now, I don't know when I can do something. Five times I tried to open, five times collapsed. What compensation for inaction do you propose?

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3 Ответы
Incomedia
Eric C.
Incomedia

Hello Andrzej,
I am sorry that you have encountered issues.
Could you please clarify what occurred? Did WebSite X5 crash, and if so did you have the option to send a crash report?
I remain available.

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Размещено От Eric C.
Andrzej K.
Andrzej K.
User
Автор

All day I tried to open a programm with template and messege could not import template. Only now did it happen...

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Размещено От Andrzej K.
Daniel W.
Daniel W.
User
Лучший пользователь месяца DEЛучший пользователь месяца EN

Deutsche Telekom customers have been aware of problems with downloading templates and updates for a long time, see also this post from Incomedia

>> https://helpcenter.websitex5.com/ru/post/277058

I always advise customers with download problems to try it the next day, because it usually works.

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Размещено От Daniel W.