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Marcus Vinicius Rocha Da Silva
Marcus Vinicius Rocha Da Silva
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Shopping cart  en

Autor: Marcus Vinicius Rocha Da Silva
Visitado 2411, Seguidores 2, Compartilhado 0  

I presume that the "cart_shipping_address" field should contain and, when filled, exibhit the shipping address informed by the customer, but it isn't happening in my site.

After the information of the customer data, my site isn't showing the shipping address, as I highlighted in the attached image.

Could somebody help me, please?

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8 RESPOSTAS - 2 ÚTEIS
Incomedia
Michele C.
Incomedia

Hello Marcus,

It seems like something was not correctly exported, could you please try to delete all the files on your server and perform a full exportation of your website?

Keep me updated, thank you

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Publicado em de Michele C.
Marcus Vinicius Rocha Da Silva
Marcus Vinicius Rocha Da Silva
User
Autor

Hi Michele!

I deleted all the files on the server side, uploaded the site again - full exportation - and the error continues... 

It's hosted at www.cyrbrasil.com.br.

Thanks in advance!

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Incomedia
Michele C.
Incomedia

Hello Marcus,

please verify to have filled correctly your website name in step 1 -> site URL.

If you still get the error please send me the  iwzip of your project to file@answers.websitex5.com setting "post 34782 for Michele C." as subject.

If your project is too big you can use some service like www.wetransfer.com

thank you

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Publicado em de Michele C.
Marcus Vinicius Rocha Da Silva
Marcus Vinicius Rocha Da Silva
User
Autor

Hi Michelle! 

I sent you the project file, thanks in advance!  

Wink

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Publicado em de Marcus Vinicius Rocha Da Silva
Incomedia
Michele C.
Incomedia

Hi Marcus,

the problem is that you don't request the name of the customers, this is a bug that we'll sure fix in a future release, in the meantime you can request this field.

Hope you understand, thank you

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Publicado em de Michele C.
Marcus Vinicius Rocha Da Silva
Marcus Vinicius Rocha Da Silva
User
Autor

Thanks, Michele, it's working now! But the e-mails sent to the dealer and to the customer shows the HTML code (the tags <br> and </br>).

Is there a way to avoid it? 

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Publicado em de Marcus Vinicius Rocha Da Silva
Marcus Vinicius Rocha Da Silva
Marcus Vinicius Rocha Da Silva
User
Autor

Michele, please forget my question about the html tags! I changed the script used and it solved the problem! Laughing

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Publicado em de Marcus Vinicius Rocha Da Silva
Incomedia
Michele C.
Incomedia

Hello Marcus,

glad you managed to solve it!

have a nice day

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Publicado em de Michele C.