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Autore: Marcus Vinicius Rocha Da Silva
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I presume that the "cart_shipping_address" field should contain and, when filled, exibhit the shipping address informed by the customer, but it isn't happening in my site.
After the information of the customer data, my site isn't showing the shipping address, as I highlighted in the attached image.
Could somebody help me, please?
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Hello Marcus,
It seems like something was not correctly exported, could you please try to delete all the files on your server and perform a full exportation of your website?
Keep me updated, thank you
Autore
Hi Michele!
I deleted all the files on the server side, uploaded the site again - full exportation - and the error continues...
It's hosted at www.cyrbrasil.com.br.
Thanks in advance!
Hello Marcus,
please verify to have filled correctly your website name in step 1 -> site URL.
If you still get the error please send me the iwzip of your project to file@answers.websitex5.com setting "post 34782 for Michele C." as subject.
If your project is too big you can use some service like www.wetransfer.com
thank you
Autore
Hi Michelle!
I sent you the project file, thanks in advance!
Hi Marcus,
the problem is that you don't request the name of the customers, this is a bug that we'll sure fix in a future release, in the meantime you can request this field.
Hope you understand, thank you
Autore
Thanks, Michele, it's working now! But the e-mails sent to the dealer and to the customer shows the HTML code (the tags <br> and </br>).
Is there a way to avoid it?
Autore
Michele, please forget my question about the html tags! I changed the script used and it solved the problem!
Hello Marcus,
glad you managed to solve it!
have a nice day