Orders Not recieved 
Autor: Clive V.
Visitado 735,
Seguidores 1,
Compartilhado 0
Hi, The e-mail order notification system on our online-shop isn´t working. Customers are placing orders but we are not getting them. Can you please fix this? Best regards, Clive Vickers-Clark
Publicado em
Pleaseprovide yourweb addressof thatwebsiteto seethe error
GoogletranslationfromGerman
Bitte geben Sie ihre Web-Adresse der betreffenden Homepage an, um den Fehler zu sehen
Gruss
JBr.
Hello Clive,
Have you checked in The Spam Folder to see if the orders where placed there?
If these emails are not in the spam folder try to change the email script type. You can choose a different one when you start WebSite X5 in Preferences.
Try the different scripts to see which works better on your server.
If you require any further information, please feel free to write back.