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Andreas K.
Andreas K.
User

Install on a new computer  en

Autor: Andreas K.
Visitado 616, Seguidores 2, Compartilhado 0  
Tags: install

Hello. I have an account with reg.nr: *** I want to install it on a new computer . I think I registred the mail: *** but nothing happens when I try to login. I have done the settings in spam like you told to do, but I dont recive any mail. So I registred a new support user. Could you help me?

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4 RESPOSTAS - 1 ÚTIL
Andre E
Andre E
Moderator
Usuário do mês EN

Andreas,

If you use the same as your registerd with (also on websitex5answers) then you can see your product code and the newest download in your profile. (click on your name to get there).

With these 2 and your origanal used e-mail you should be able to (re) install X5.

BR

A

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Publicado em de Andre E
Andreas K.
Andreas K.
User
Autor

I don´t get any mail. Maybe it´s wrong mailadress or password.

Can you see what mailadress I first registred on the productcode above. Or can I see it myself when opening the program on my old computer.

/Andreas

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Publicado em de Andreas K.
Little-key .
Little-key .
User

This can see only Incomedia.

I mark this for Inco.

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Publicado em de Little-key .
Incomedia
Claudio D.
Incomedia

Hello Andreas,

your account was not validated with the link that wassent automatically to your email.

I validated it manually and now you can login into your account.

Please let me know if I can help you any further! Thank you!

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Publicado em de Claudio D.