WebSite X5Help Center

 
David F.
David F.
User

Catch 22 error in "Edit Template Graphics"  en

Autor: David F.
Visitado 1192, Seguidores 3, Compartilhado 0  
Tags: template

Edit Graphic Template error. I graphic file is no longer on disc G: as it was when I created this template. X5 catches the error "An error occurred while opening the file" BUT the image file box is greyed out so I cannot point X5 to the new location. Unfortunately G: is now a blu-ray drive. Any ideas how I can make X5 let me show it the location of the graphic file?

Publicado em
3 RESPOSTAS
Incomedia
Claudio D.
Incomedia

Hello David,

You can change it in the Step 1 custom template by changing the image location or you can delete the image from the program and add it from the new location again.

Please keep me updated.

Ler mais
Publicado em de Claudio D.
David F.
David F.
User
Autor

Hi Claudio

Thanks for your reply.

Unfortunately that is just what I cannot do.

See attached screenshot.  The file name box is greyed out.

If I'm missing something please correct me.

Thanks

David

Ler mais
Publicado em de David F.
David F.
David F.
User
Autor

FTML

As a work around for anyone with the same problem, I managed to mount an optical drive as G: and then copy the missing file there.  Once X5 could read the file it un-greyed the box and I could change the location.

BUT There is a bug there which needs fixing.

Ler mais
Publicado em de David F.