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David F.
David F.
User

Catch 22 error in "Edit Template Graphics"  en

Author: David F.
Visited 1068, Followers 3, Shared 0  
Tags: template

Edit Graphic Template error. I graphic file is no longer on disc G: as it was when I created this template. X5 catches the error "An error occurred while opening the file" BUT the image file box is greyed out so I cannot point X5 to the new location. Unfortunately G: is now a blu-ray drive. Any ideas how I can make X5 let me show it the location of the graphic file?

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3 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello David,

You can change it in the Step 1 custom template by changing the image location or you can delete the image from the program and add it from the new location again.

Please keep me updated.

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Posted on the from Claudio D.
David F.
David F.
User
Author

Hi Claudio

Thanks for your reply.

Unfortunately that is just what I cannot do.

See attached screenshot.  The file name box is greyed out.

If I'm missing something please correct me.

Thanks

David

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Posted on the from David F.
David F.
David F.
User
Author

FTML

As a work around for anyone with the same problem, I managed to mount an optical drive as G: and then copy the missing file there.  Once X5 could read the file it un-greyed the box and I could change the location.

BUT There is a bug there which needs fixing.

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Posted on the from David F.