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Malka N.
Malka N.
User

My fresh bought licence seems to be corrupted, when should i get a new one ?  en

Автор: Malka N.
Просмотрено 1059, Подписчики 1, Размещенный 0  

"la clé de licence insérée est associée à une autre adresse e-mail."

It means the licence key you have enterred is associed to an other email adress.

i bought the software more than 10 days ago, and i still can't use it.

I don't understand, i need an explanation and more, and most of all, i need it to work, AS SOON AS possible.

Thank you for understanding my issue.

Ps : my cleverbridge number: 62781875.

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4 Ответы - 1 Полезно - 1 Корректно
Liliane G.
Liliane G.
User

Error 302 should have been resolved already and you should have received a new key from Cleverbridge. Did you check your spam folder and if you paid with PayPal check if there is a message there with a new and valid key. Due to a server error many customers got a key that did not work. (see error 302)

Contact: *** or *** Good luck!

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Размещено От Liliane G.
Liliane G.
Liliane G.
User

Sorry it removed the email :( 

register at websitex5 dot com

or

cs at cleverbridge dot com ..

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Размещено От Liliane G.
Incomedia
Samantha M.
Incomedia

Hello Malka!

Thank you for informing us. Did you follow Lilianes useful suggestion?

Please write back if you need more help. 
Thank you,
Samantha

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Размещено От Samantha M.
Malka N.
Malka N.
User
Автор

I have received it few hours ago, thank you.

Nissim.

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Размещено От Malka N.