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Akram Najjar
Akram Najjar
User

X5 Pro 11 Crashes Frequently  en

Автор: Akram Najjar
Просмотрено 2179, Подписчики 1, Размещенный 0  

Friends

X5 Pro 11 (11.0.4.21) is crashing frequently and for no reason and in no particular place.

Can you help?

Thanks

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6 Ответы - 1 Полезно - 1 Корректно
Esahc ..
Esahc ..
Moderator

Assuming you have rebooted your PC and it is still happening, perhaps deleting the preview folder contents will fix the issue.

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Размещено От Esahc ..
Akram Najjar
Akram Najjar
User
Автор

I rebooted and deleted the preview folder and it crashed again. The error message suggests I re-install.

Will this really help?

Thanks

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Размещено От Akram Najjar
Anthony A.
Anthony A.
User

make sure you have .netframework 4.5 installed in your computer. if not here is the link for you to download it

http://www.microsoft.com/en-ca/download/details.aspx?id=30653

if this post is the correct answer, please mark this answer as correct answer.

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Good Luck

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Размещено От Anthony A.
Akram Najjar
Akram Najjar
User
Автор

I have the same or a higher version (which the download below discovered:

"Same or higher version of .NET Framework 4.5 has already been installed on this computer."

Anthony: can we have another solution? It is really bothersome to repeat your work OR to keep saving large websites to avoid repeating work.

Thanks

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Размещено От Akram Najjar
Incomedia
Claudio D.
Incomedia

Hello Akram Najjar,

What Windows version are you using?

Can you please send me a screenshot of the crash?

Many thanks!

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Размещено От Claudio D.
Akram Najjar
Akram Najjar
User
Автор

Dear Friends


As per the tip by above, I removed the preview folder and it has not crashed since.


Thanks a lot

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Размещено От Akram Najjar