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Akram Najjar
Akram Najjar
User

X5 Pro 11 Crashes Frequently  en

Autor: Akram Najjar
Visitado 2177, Followers 1, Compartido 0  

Friends

X5 Pro 11 (11.0.4.21) is crashing frequently and for no reason and in no particular place.

Can you help?

Thanks

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6 RESPUESTAS - 1 ÚTIL - 1 CORRECTO
Esahc ..
Esahc ..
Moderator

Assuming you have rebooted your PC and it is still happening, perhaps deleting the preview folder contents will fix the issue.

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Akram Najjar
Akram Najjar
User
Autor

I rebooted and deleted the preview folder and it crashed again. The error message suggests I re-install.

Will this really help?

Thanks

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Anthony A.
Anthony A.
User

make sure you have .netframework 4.5 installed in your computer. if not here is the link for you to download it

http://www.microsoft.com/en-ca/download/details.aspx?id=30653

if this post is the correct answer, please mark this answer as correct answer.

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Good Luck

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Akram Najjar
Akram Najjar
User
Autor

I have the same or a higher version (which the download below discovered:

"Same or higher version of .NET Framework 4.5 has already been installed on this computer."

Anthony: can we have another solution? It is really bothersome to repeat your work OR to keep saving large websites to avoid repeating work.

Thanks

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Incomedia
Claudio D.
Incomedia

Hello Akram Najjar,

What Windows version are you using?

Can you please send me a screenshot of the crash?

Many thanks!

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Publicado en de Claudio D.
Akram Najjar
Akram Najjar
User
Autor

Dear Friends


As per the tip by above, I removed the preview folder and it has not crashed since.


Thanks a lot

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Publicado en de Akram Najjar