Hi, You can found your license on this this page : https://answers.websitex5.com/profile/530639/licence

Hello Paulita,

Did you perhaps install WebSite X5 as an administrator and you are now logged on as a normal user without administrative privileges?

Try right-clicking on the WebSite X5 icon and selecting 'Run as administrator' to see if that helps.

The Incomedia support staff will be able to assist you from Monday onwards if you have forgotten or misplaced your licence details.  Your patience is appreciated.

Alternatively, if you create an account here on answers.websitex5.com using the email address that you used when you initially installed WebSite X5 then your licence details should be available for you to view, here:

https://answers.websitex5.com/profile/licence

Please let us know how you get on.

Kind regards,

Paul

Hi again... You can simply reinstall website X5 on the same computer and activate again with the same email adress and your license that you can find in your Answers profil -> "My Licences".