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Darko Horvat
Darko Horvat
User

Problem with free templates  en

Автор: Darko Horvat
Просмотрено 1945, Подписчики 3, Размещенный 0  

I have purcased website x5 evo 11 but at first I can download free templates.

This template has not been activated yet

Now recice message yo have no credit 

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3 Ответы - 1 Полезно - 1 Корректно
Andre E
Andre E
Moderator
Лучший пользователь месяца EN

Hello Darko,

There are probably problems with the server from Incomedia. There should be more then anough free templates. Check also if the firewall does not interfere (set it shortly off to test)

Just wait on a response from them or try again later tomorrow.

Thanks,

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Размещено От Andre E
Incomedia
Elisa B.
Incomedia

Hello Darko, 

I thank you for having contacted us. 

We have had speed problems affecting our servers yesterday. Now the issue has been solved, so please click on update library and try again, you should be able to download the templates normally now. 

We apologize for any inconvenience caused. Have a nice day. Kind regards. 

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Размещено От Elisa B.
Darko Horvat
Darko Horvat
User
Автор

Ok. Solved. It is server problem. Thank you!

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Размещено От Darko Horvat