Read the Help topic about sending object e-mail form. This is how you see which e-mail address should be inserted.
You may have entered the email address of the customer instead of their own or created other confusion.
Further error possibilities, if settings ok, with Email addresses from gmail etc. the mail may have been filtered out.

JJ.

Hello Pulak S.,

In the e-mail-form object in the the send tab you need to enter in the section "Data submission" as user e-mail-address the email where you want to receive the email form filled out by the visitors of the website.

If you added the email in this field but you still don't receive the email add also a subject and try to change email script type in step 1 - advanced - in Data Management the email script type and then export the project online to test it.

Many thanks!

Tried all your suggestions, but email still goes to visitor, but not to me.

Pulak, see the attachment. Is that how your form is configured?

Yes that is how I congigured my form. But when a vsitor fills it, a copy of it goes to him, not to me

Pulak, do you have a secondary email address?

I once had a situation where I found out my ISP had blacklisted an address range which included my email address.  I created a gmail account (& changed my email form) and all worked as expected (& I later took my ISP to task and resolved the issue).

Let us know if this works??

no that doesnt work. Can there be a video tutorial on how to use the form insertion

Pulak

You tried replacing *** with an alternate email address (gmail, hotmail, etc)??

AND

Did you read Claudio's post?

Go to STEP1

Settings, Advanced, Data Management

I use standard script, send as post

You may have more joy with an alternative setting (eg PHP mailer, send as post)

Anthony - I agree!!