Hope this helps

Are you not able to change the password when you have a new one?

I have not tried it myself as I will not experiment with my password.

Please keep us informed, as this could happen to us all.

Barry, it appears you have a similar but unrelated issue to DIMITRIOS.

Are you saying you can log in to the help centre but do not know the password and wish to change it?

Perhaps you could start a new post to clarify your question??

Hi Barry, 

I have moved your message here, so we can provide you with support without making any confusion on the other post.

If you are having troubles resetting your password you can get in touch at ***, so we can manually reset it and provide you with a new one. 

Thanks! Kind regards.