If you buy it by cleverbridge just send them a messege that you would like to give it back with order no. One or two days and they will send money back.

You mentioned cleverbridge, I purchased this product online from Incomedia online store and can see no means to contact for refund. Any help would be appreciated.

Regards,

Hi Daniel, 

I am really sorry to hear you came to this decision. You have mentioned in your message some issues related to the freezing of the program: we would really appreciate if you could tell us more about this. Do you do anything in particular when you experience the crashes? Are there many empty cells on the pages? 

I really hope you will give us the chance of helping you. Thanks! Kind regards.