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Daniel D.
Daniel D.
User

How do I apply for a refund of this product, Program crashes and freezes. I purchased this one day ago.  en

Author: Daniel D.
Visited 1655, Followers 1, Shared 0  

H ow do I apply for the 30 day refund. I purchased this product (Professional) yesterday and I have had multiple crashes and freeze ups.

Regards,

Posted on the
4 ANSWERS - 1 USEFUL
Andrzej K.
Andrzej K.
User

If you buy it by cleverbridge just send them a messege that you would like to give it back with order no. One or two days and they will send money back.

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Posted on the from Andrzej K.
Daniel D.
Daniel D.
User
Author

You mentioned cleverbridge, I purchased this product online from Incomedia online store and can see no means to contact for refund. Any help would be appreciated.

Regards,

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Posted on the from Daniel D.
Incomedia
Elisa B.
Incomedia

Hi Daniel, 

I am really sorry to hear you came to this decision. You have mentioned in your message some issues related to the freezing of the program: we would really appreciate if you could tell us more about this. Do you do anything in particular when you experience the crashes? Are there many empty cells on the pages? 

I really hope you will give us the chance of helping you. Thanks! Kind regards.

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Posted on the from Elisa B.