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KTE Smart T.
KTE Smart T.
User

Why cannot update  en

Автор: KTE Smart T.
Просмотрено 307, Подписчики 1, Размещенный 0  

`hello and hi,

can i know why my website x5 cannot update ?

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3 Ответы - 1 Полезно
Paul M.
Paul M.
Moderator
Лучший пользователь месяца EN

Hello KTE Smart T,

As the error message indicates the problem may only be a temporary one due to network issues.

However, if it persists then you should try:

Temporarily disabling anti-virus and firewall protection;

Rebooting your computer and modem/router;

Downloading from https://helpcenter.websitex5.com/en/community/users/downloads

Kind regards,

Paul

https://webx5.pro

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Размещено От Paul M.
Incomedia
Elisa B.
Incomedia

Hi! 

Thank you for your message. 

Please follow Esahc's suggestion and please download the most updated version of the software from the "Download" section of your profile. 

Thanks! Kind regards.

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Размещено От Elisa B.