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vincent L.
vincent L.
User

Post can't be see  en

Автор: vincent L.
Просмотрено 1772, Подписчики 1, Размещенный 0  

Hello

Why can my post can't been seen once it is posted?

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10 Ответы
Aleksej H.
Aleksej H.
Moderator

Hello.Try clearing your browser’s cache.When you exported the site to hosting, were there any errors?

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Размещено От Aleksej H.
Incomedia
Elisa B.
Incomedia

Hi Vincent, 

thank you for getting in touch. 

Which issue did you describe on the post which is not visible? Currently, you have opened 7 posts with this account, and you can find them all here: https://helpcenter.websitex5.com/en/community/user/1255008/post

Is it something missing here?

Please keep me posted. Kind regards.

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Размещено От Elisa B.
vincent L.
vincent L.
User
Автор

Hi Elisa

the one that I can't see is this one, when I look on open request?

Right now I can't use X5 with one of the project that I'm working on, when I open the project and go to page 

when I clik on any item X5 freeze solid.

Hi

I'm having major problem with x5 ver 2019.2.8 after x5 is started and I open a project x5 it freezes up, I can't do any work, the only way to exit is to go to task manager. This append after upgrading to ver 2019.2.8 all my anti-virus are disable still same problem can't even take a picture of the screen to be send out

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Размещено От vincent L.
vincent L.
vincent L.
User
Автор

I re-installed net frame work

same problem when in page selection and try to add a table to a row for the home page after the table is trag into the cell x5 freeze solid??

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Размещено От vincent L.
Aleksej H.
Aleksej H.
Moderator

If you have empty cells on your pages, then add, for example, a Text object to them.

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Размещено От Aleksej H.
Incomedia
Elisa B.
Incomedia

Hi Vincent, 

please find here the post in question: https://helpcenter.websitex5.com/ru/post/217267 a colleague of mine replied to you yesterday, you can carry on managing the issue on that post. 

Thanks! Kind regards.

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Размещено От Elisa B.
Andre E
Andre E
Moderator

Hello Elisa,

Thanks for your reply, but that post is set to private and won't help other users with same issues.

Is it possible to post the answer here as well?

thanks!

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Размещено От Andre E
Incomedia
Elisa B.
Incomedia

Hi Andre,

the issue is still being analyzed on the other post, but maybe @Vincent will be willing to share the solution on this one once the question is solved. 

Please let me know if I can be of further help. Kind regards.

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Размещено От Elisa B.