Shopping cart items doesn't clear and processing screen
Автор: Luis J.
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Подписчики 2,
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Question 1:
Why does the shopping cart doesn't clear aget making a purchase and buying the items?
Question2:
When you click "process or buy now" the screen hangs for a little bit and then it process the order...is there like a loading bar or "please wait" design when the order is being processed?
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I confirm this:
"When you click "process or buy now" the screen hangs for a little bit and then it process the order..."
Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.
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would be nice if incomedia can fix these two issues on next release.
Hello Luis
Technically the cart should get cleared when the order is finished. Can you please provide here an URL to your website so that I might test this out for you?
About your second question, I can confirm that nothing of the sort exists at the moment. However, since other users asked for an improvement on this, I can confirm that the matter has been noted as to be improved in the future
Thank you for your feedback
Stefano
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Please check here:
https://www.itcyborg.net/jhood/
make a new account
do a sale
use non-paypal / non-stripe (use bank transfer)
notice that shopping cart item doesnt clear.
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Hello Stefano G.
Let me know if you were able to see the issue, is it a bug?
Hello Luis
I've just tested this for you and can confirm that after selecting the Bank Transfer option, the cart empties:
Can you try from different devices (not mobile phones) and let me know if it works?
Thank you
Stefano
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Hi Stefano,
Looks to be an issue with firefox, on chrome is ok.
im with desktop machine using firefox latest version. shopping cart doesnt clear there.
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Stefano,
Looks to be an issue with two browsers.
- Firefox
- Safari
Works ok on Edge and Chrome
Any insight on this? Can it be corrected on Firefox and Safari?
Hello Luis
I've attempted this on Firefox as well from Desktop. After completing the order and going back to the homepage, the cart looks empty here too
One question. Did you try this on your computer only? Could you perhaps try this from a different computer as well and see if the result changes?
Keep me posted here
Thank you
Stefano
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Looks like its fixed now - i updated it to 2021.2.5 and issue dissappeared.