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FABRE Danielle
FABRE Danielle
User

Video mp4 unread on iphone  en

Автор: FABRE Danielle
Просмотрено 1183, Подписчики 1, Размещенный 0  

Hello,

I put a video MP4 in my website like that:

Online it can be well read except on iphone...

How can I do?

I know how to do in an html object and a video mp4 converted in webm and html, but not in the background.

Thanks for your help if you know.

Danielle

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22 Ответы - 1 Полезно - 1 Корректно
John S.
John S.
User

Check that the mp4 video is H.264 encoded

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Размещено От John S.
Esahc ..
Esahc ..
Moderator

Danielle, the problem may simply be a bandwidth issue. Have you considered uploading your mp4 to youtube and simply linking to it?

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Размещено От Esahc ..
FABRE Danielle
FABRE Danielle
User
Автор

To all, thank you for your help.

*****************

To John:

It-s a free video from Pixabay: Wine - 62078.mp4 https://pixabay.com/fr/videos/vin-les-raisins-vigne-r%C3%A9colter-62078/
these are details of properties of this video. I don't know if it is H264 encoded... You can test it...

Normally I use VLC and I followed a video to explain how to convert but, I don't know what options to choose:

What are the better choices?

Thank you.

Danielle

***********

To Esach:

It's a test project for a customer and I put this video in the entrance of the website in the background (my 1st picture)
I can't put it in a youtube channel; more, it is a free video of Pixabay, not online but downloadable.

Or maybe I don't undestand what you mean...

Thank you.

Danielle

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Размещено От FABRE Danielle
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator
Лучший пользователь месяца PT

... post the LINK to be able to check online and avoid random assumptions ...

... avoid filenames that are not in alphanumeric format ...
... the autoplay audio is inhibited ...
...
.

ciao

.

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Размещено От  ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator
Лучший пользователь месяца PT

... ... pixbay video is good and very light (640x360) (1.2 MB) ...

.

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Размещено От  ‪ KolAsim ‪ ‪
FABRE Danielle
FABRE Danielle
User
Автор

Hi KolAsim,

Thank you for your help and information included.

My project is in a personal server actually, so I can put this post as private if you can see it after!

I am waiting for your answer.

Thank you so much for all.

Danielle

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Размещено От FABRE Danielle
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator
Лучший пользователь месяца PT

hi, ...I can't see the private post; ... only the STAFF can see it...

ciao

.

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Размещено От  ‪ KolAsim ‪ ‪
John S.
John S.
User

Hello Danielle

I made a test here: https://www.bramminginfo.dk/english-summary.html

I made nothing special than renaming the file. It is not good to have spaces and so in filenames.

I renamed it to: Wine_62078

And it functioned right away.

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Размещено От John S.
John S.
John S.
User

OH - I only tested on an Android - I have no Iphone. Sorry.

So I don't knowwink

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Размещено От John S.
FABRE Danielle
FABRE Danielle
User
Автор

@John, yes it's ok on Android!....

@ KolAsim, I prepare a new page and come back with the link...

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Размещено От FABRE Danielle
FABRE Danielle
FABRE Danielle
User
Автор

Hi KolAsim,

Here is the link to see the video in the background, unread in Iphone..

https://www.assistante-34.com/tests/

Thanks for your help, if you can!

Kind regards,

Danielle

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Размещено От FABRE Danielle
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator
Лучший пользователь месяца PT

hello, ... works fine on my Android+Chrome smartphone ...
... I have no iphone...foot-in-mouth...
... now I have notified the STAFF, who can take the TEST for you...

.

Hello, ciao

.

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Размещено От  ‪ KolAsim ‪ ‪
FABRE Danielle
FABRE Danielle
User
Автор

Hello KolAsim, thank you for your help.

I'm waiting for some news from the staff.

If there is someone in this forum with an iPhone, maybe he can test and give us feedback?

Thanks by advance.

Regards,

Danielle

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Размещено От FABRE Danielle
Esahc ..
Esahc ..
Moderator

Just a question (perhaps to help incomedia?). Is this problem with all browsers available for iPhone, or only safari?

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Размещено От Esahc ..
FABRE Danielle
FABRE Danielle
User
Автор

Sorry Esach, I try to find persons with this material, not easy :-(

The one who informed me about the problem is not available now but a test with a Macintosh and Safari is OK.
I'm waiting for Iphones...

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Размещено От FABRE Danielle
Incomedia
Stefano G.
Incomedia

Hello Danielle

I've tested this page on an iPhone updated to the latest version available and Safari and I can confirm that it works without issues

https://www.assistante-34.com/tests/

Eventually, other users can provide further confirmation here

I remain available

Stefano

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Размещено От Stefano G.
John S.
John S.
User

It also functions in browsers (Chrome and Firefox) when emulating iphones.

@Danielle - maybe there is no problemm but only a mobile that maybe need an update.

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Размещено От John S.
FABRE Danielle
FABRE Danielle
User
Автор

Thank you very much for all your tests! 

I'm glad to read that in most of cases the video is OK.

John I think you point THE problem... on the iphone of the person who reported the problem to me.

I will close this post tomorrow morning after a new feeback.

Danielle

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Размещено От FABRE Danielle
FABRE Danielle
FABRE Danielle
User
Автор
Esahc ..
Just a question (perhaps to help incomedia?). Is this problem with all browsers available for iPhone, or only safari?

and

Stefano G.
Eventually, other users can provide further confirmation here I remain available Stefano

Hello Esach and Stefano,

Tthe person who reported the problem uses Iphone with ios 15.4.

Hope it will help the team.

Best regards,

Danielle

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Размещено От FABRE Danielle
Incomedia
Stefano G.
Incomedia

Hello Danielle

I'm not sure such a difference could cause such a great difference, I'm more positive about the fact that something else can be the issue on the user's phone.

Alternatively, you can ask the user to update to the latest version and see if anything changes, but I'm not sure about it

I remain available here

Stefano

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Размещено От Stefano G.
FABRE Danielle
FABRE Danielle
User
Автор

Hello Stefano,

Thank you for your attention.

It seams that the user has the last update.

For the moment I prefer consider that in most of cases, everything is OK.

I can close this post now. I will open it again if it is necessary later.

Sincerely,

Danielle

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Размещено От FABRE Danielle