Hello. Do you use hosting from Incomedia? If not, then you can contact the technical support of your hosting and find out the name of the folder into which the site should be uploaded.

Hi thanks for the quick response. yes i use the incomedia hosting that came with website x5 Pro. I use this server for testing before uploading to proper domains. 

I tried to get hold of tech support for incomedia/website x5 and could not find a way to get hold of them.  but once i posted this question it said they would answer it from here.

thanks again! 

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

perfect thanks so much!

Hello D.C.

After checking the hosting space I believe that the folder was involuntarily deleted , thus creating this issue

In order to get the issue solved, I requested a reset of your hosting space so that all correct folders are restored.

Please keep in mind that you must always upload all files into the public_html only and never modify the folder structure outside of that

I remain available here

Stefano

thats awesome! thanks so much Stefano! 
i will make sure to edit only the public html folder.

Best Regards,

Dan.