Unable to connect to db 
Автор: Adrian B.
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Customers get the error message "Unable to connect to DB" when trying to buy something.
Nothing has changed... I can see the correct path on the server, but the DB should have size and it has none...
Any ideas? Thank you
Adrian
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if nothing has changed...
it happened to me with a customer that the DB was not being renewed at the same time as the domain and that the customer had forgotten to renew it...
maybe this is your case...
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Thank you. The DB is on the domain of the site: I can see the path using filezilla, the named db is there but it is 0 bytes
ummm are you sure ?
that the DB can be viewed via filezilla (FTP), I've never heard... I really don't know that you can see it in that way.
the DB is in a separate area... visible/editable/manageable via PHPMYADMIN
anyway, wait for other users...
bye !
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No, the DB itself cannot be viewed, but the path is there and the server reports the db name as being present.
Anyway I did resolve the issue. Thank you for responding!
Adrian