Lost my shortcuts and access to my program after latest update. Scarry
Автор: Giulio V.
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I updated my software to the latest version and Lost All My Shortcuts. I tried looking everywhere and can't get into the X5 program.
Please help as soon as possible.
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download the programme from your profile and reinstall it on top of the old one
https://helpcenter.websitex5.com/it/community/utenti/4897/downloads
Hello Giulio,
the shortcut should be one for WebSiteX5.exe, which should be at the path C:\Program Files\WebSite X5 - Pro, is the file there?
If so, you should be able to create another link to it, if it does not reappear automatically reinstalling.
Eric
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Thank you, all the messages went to my junk file.
I did find the C:\Program Files\WebSite X5 - Pro, but I cant find the .exe file.
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Opening the folder C:\Program Files\WebSite X5 - Pro, I do not see the .exe file
i repeat:
have you try to download the programme from your profile and to reinstall it on top of the old one ?
https://helpcenter.websitex5.com/it/community/utenti/4897/downloads
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Hi Cladio
I have not tried to download the program yet, but it seems like it is the only option. When I do the program download will it find my latest update file to my site?
premised that the project must be saved often and also on multiple media.
Re-installing the program does NOT touch your project files.
But this you should know, you have had WebsiteX5 forever....
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Hi Claudio
Thank you for your advice, I downloaded the program and everything is back to normal.
I thought I was finished, but thanks to you, you saved the day! Best Regards, Giulio