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Giulio V.
Giulio V.
User

Lost my shortcuts and access to my program after latest update. Scarry  en

Autore: Giulio V.
Visite 738, Followers 1, Condiviso 0  

I updated my software to the latest version and Lost All My Shortcuts. I tried looking everywhere and can't get into the X5 program.

Please help as soon as possible.

Postato il
8 RISPOSTE - 1 CORRETTO
Incomedia
Eric C.
Incomedia

Hello Giulio,
the shortcut should be one for WebSiteX5.exe, which should be at the path C:\Program Files\WebSite X5 - Pro, is the file there?
If so, you should be able to create another link to it, if it does not reappear automatically reinstalling.

Eric

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Postato il da Eric C.
Giulio V.
Giulio V.
User
Autore

Thank you, all the messages went to my junk file.

I did find the C:\Program Files\WebSite X5 - Pro, but I cant find the .exe file.

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Postato il da Giulio V.
Giulio V.
Giulio V.
User
Autore

Opening the folder C:\Program Files\WebSite X5 - Pro, I do not see the .exe file

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Postato il da Giulio V.
Giulio V.
Giulio V.
User
Autore

Hi Cladio

I have not tried to download the program yet, but it seems like it is the only option. When I do the program download will it find my latest update file to my site?

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Postato il da Giulio V.
Claudio D.
Claudio D.
Moderator
Utente del mese IT

premised that the project must be saved often and also on multiple media.
Re-installing the program does NOT touch your project files.

But this you should know, you have had WebsiteX5 forever....

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Postato il da Claudio D.
Giulio V.
Giulio V.
User
Autore

Hi Claudio

Thank you for your advice, I downloaded the program and everything is back to normal.

I thought I was finished, but thanks to you, you saved the day! Best Regards, Giulio 

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Postato il da Giulio V.