Lost my shortcuts and access to my program after latest update. Scarry 
Autor: Giulio V.
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Seguidores 1,
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I updated my software to the latest version and Lost All My Shortcuts. I tried looking everywhere and can't get into the X5 program.
Please help as soon as possible.
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download the programme from your profile and reinstall it on top of the old one
https://helpcenter.websitex5.com/it/community/utenti/4897/downloads
Hello Giulio,
the shortcut should be one for WebSiteX5.exe, which should be at the path C:\Program Files\WebSite X5 - Pro, is the file there?
If so, you should be able to create another link to it, if it does not reappear automatically reinstalling.
Eric
Autor
Thank you, all the messages went to my junk file.
I did find the C:\Program Files\WebSite X5 - Pro, but I cant find the .exe file.
Autor
Opening the folder C:\Program Files\WebSite X5 - Pro, I do not see the .exe file
i repeat:
have you try to download the programme from your profile and to reinstall it on top of the old one ?
https://helpcenter.websitex5.com/it/community/utenti/4897/downloads
Autor
Hi Cladio
I have not tried to download the program yet, but it seems like it is the only option. When I do the program download will it find my latest update file to my site?
premised that the project must be saved often and also on multiple media.
Re-installing the program does NOT touch your project files.
But this you should know, you have had WebsiteX5 forever....
Autor
Hi Claudio
Thank you for your advice, I downloaded the program and everything is back to normal.
I thought I was finished, but thanks to you, you saved the day! Best Regards, Giulio