Hello Anh,
I am very sorry about the issue.
We are experiencing trouble with recently activated hosting spaced, and have already reported the situation to our hosting partner, Host.it, and their technicians are investigating.
I will get back to you as soon as they provide feedback about this.

Eric

Hello Anh,
could you please check the situation again now?
Thank you.

Eric

Now, I could finished uploading the website but I can see it online with my domain. My website is www.aquanatura.vn

Hello Anh,
from what I can see there is no custom domain associated to your hosting space, so currently you can only publish at the default domain anh-p.websitex5.me

Eric

Hi Eric

So what to do now? I am not good at computer. Please guide me

Thanks

Anh

Here is the problem

Hello Anh,
you need to omit www when specifying the domain.

Looking at the DNS records with the correct domain aquanatura.vn without www, some of the records are displayed as not correctly configured, so please go ahead and fix them in your registrar's control panel, or report them to your registrar's support so that they can intervene directly.

Eric

Hi,

Thank you. And I got this problem. It is not secure

Hello Anh,
perhaps the SSL certificate was still being activated when you checkes, I visited the website now and I can see it as secure:

Hi,

Can you help me to create link like https://www.aquanatura.vn .The surrent link is "https://aquanatura.vn"

Thank you so much for your support

Best regards,

Anh

Hello Anh,
you should be able to choose between the www and non-www versions of the URL in Step 5 - Export ---> Upload on the internet, please take a look.

Eric

Thanks a lot

Hi, Please help. I followed these steps in the article but still could not find the data sent by customers

hi

Screenshot

Hello Anh,
as your initial issue has been solved, please open a new topic about this to avoid confusion.
Thank you.

Eric