I have been waiting too long for my website uploading on the internet. 15 hours ![en](https://d33s48lcrmbkow.cloudfront.net/1x1.png)
Autor: Anh P.
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I have been waiting too long for my website uploading on the internet 15 hours. Is there anything wrong? this is my first time uploading
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Hello Anh,
I am very sorry about the issue.
We are experiencing trouble with recently activated hosting spaced, and have already reported the situation to our hosting partner, Host.it, and their technicians are investigating.
I will get back to you as soon as they provide feedback about this.
Eric
Hello Anh,
could you please check the situation again now?
Thank you.
Eric
Autor
Now, I could finished uploading the website but I can see it online with my domain. My website is www.aquanatura.vn
Hello Anh,
from what I can see there is no custom domain associated to your hosting space, so currently you can only publish at the default domain anh-p.websitex5.me
Eric
Autor
Hi Eric
So what to do now? I am not good at computer. Please guide me
Thanks
Anh
Autor
Here is the problem
Hello Anh,
you need to omit www when specifying the domain.
Looking at the DNS records with the correct domain aquanatura.vn without www, some of the records are displayed as not correctly configured, so please go ahead and fix them in your registrar's control panel, or report them to your registrar's support so that they can intervene directly.
Eric
Autor
Hi,
Thank you. And I got this problem. It is not secure
Hello Anh,
![](https://d33s48lcrmbkow.cloudfront.net/topics/production/266272/9/e419e92663af83d82399b0cf82b78710.png)
perhaps the SSL certificate was still being activated when you checkes, I visited the website now and I can see it as secure:
Autor
Hi,
Can you help me to create link like https://www.aquanatura.vn .The surrent link is "https://aquanatura.vn"
Thank you so much for your support
Best regards,
Anh
Hello Anh,
you should be able to choose between the www and non-www versions of the URL in Step 5 - Export ---> Upload on the internet, please take a look.
Eric
Autor
Thanks a lot
Autor
Hi, Please help. I followed these steps in the article but still could not find the data sent by customers
Autor
hi
Autor
Screenshot
Hello Anh,
as your initial issue has been solved, please open a new topic about this to avoid confusion.
Thank you.
Eric