. . . which x5-version do you use ? v9.0.2.1699 ?

Hello!!

x5-version 9.0.2.1699

. . . and on your server is running PHP 5.x - and Sendmail will work also ?

What is reporting F1 if you click ?

Can youpleasebe moreclear.
Thank you,
RicardoAlves

http://каминэль.рф/imcart.html

item in your basket?

Hi Ricardo,

you can try to delete all files of your site in your webspace and reupload all site in internet.

Test if in ImPreview these images aredisplayed correctly.

OkBut the biggest problemrelates tothe "Ordershoppin"received bymailand the loss ofimportant information.Pleasecheckthe attachment.
Can you help meplease?

Hello again.
I needanurgentsuggestion.I haveto close the projectand I amdependent on thesolution of thisproblem.
I have already testedthe websiteon more thanoneserverand the problempersists.
Help meplease.
Thank you,
RicardoAlves

Hi Ricardo,

you can control the setting at step 4 in "models and style", in tab "email" and check the root of "Logo" and the "Footer Note".

Then you can try, in "Preferences" at step 0, change the Script for sending email.

Sorry.I testedallpossible combinationsand does not work.Thee-mail formappearsalways cut/ incomplete.But curiouslythe form thatis sent to theclient appearsok.

There is anotherway to putour doubtswithoutthis forum?

Anybody elseon this forumhadasimilar problem?How tosolve?

Thank you,

RicardoAlves

I apologizefor insisting,but it is urgent...and Ineed to know if this problemhas a solutionor not?
I have toterminate the project andcan not dowithout solvingthis problem.
Before answering, pleaseread theprevious poststo understandtheproblem and whathas been done andtested.
Thank you
RicardoAlves

. . . if you do not supply information needed it will be very difficult to help

-> PHP-version on server

-> antivirus used

-> hosting company and package booked

-> sendmail possible on server

-> link to testpage

Thank you,
The informationrequested:
PHP -version 5.3.
Hosting company:www.ptisp.pt
Antivirus:kaspersky2011
Link totestpage:www.adersousa.pt/FEQ
If necessary,pleaseindicatean email to sendthe projecttotal.
Thank you,
RicardoAlves

Package booked: linuxbasehosting account

@ Incomedia

-> client uses *cloudlinux* - may this be the problem ?

https://www.ptisp.pt/alojamento/cloud

Hello,
I changed theserver.Now itisinone.com.Howeverdoes not work...
Linktest:www.rjcalves.com/FEQ

Ricardo

Perhapsthe problemmaybe youremail?have you triedwith another?