E-mail (receibing Order) Shoping Cart Problem 
Auteur : Ricardo Alves
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E-mail (receibing order) shoping cart problem !!! URGENT
I have another problem: how do I know the type of payment or shipment that was chosen by the customer? In order that I receive by email, this information does not exist. Please check the attached file.
And what is the format that should have the logo to appear in that form? I've tried. Jpg,. Png, gif, and does not work.
Thank you.
Ricardo Alves
Posté le
. . . which x5-version do you use ? v9.0.2.1699 ?
Auteur
Hello!!
x5-version 9.0.2.1699
. . . and on your server is running PHP 5.x - and Sendmail will work also ?
What is reporting F1 if you click ?
Auteur
Can youpleasebe moreclear.
Thank you,
RicardoAlves
http://каминэль.рф/imcart.html
item in your basket?
Hi Ricardo,
you can try to delete all files of your site in your webspace and reupload all site in internet.
Test if in ImPreview these images aredisplayed correctly.
Auteur
OkBut the biggest problemrelates tothe "Ordershoppin"received bymailand the loss ofimportant information.Pleasecheckthe attachment.
Can you help meplease?
Auteur
Hello again.
I needanurgentsuggestion.I haveto close the projectand I amdependent on thesolution of thisproblem.
I have already testedthe websiteon more thanoneserverand the problempersists.
Help meplease.
Thank you,
RicardoAlves
Hi Ricardo,
you can control the setting at step 4 in "models and style", in tab "email" and check the root of "Logo" and the "Footer Note".
Then you can try, in "Preferences" at step 0, change the Script for sending email.
Auteur
Sorry.I testedallpossible combinationsand does not work.Thee-mail formappearsalways cut/ incomplete.But curiouslythe form thatis sent to theclient appearsok.
There is anotherway to putour doubtswithoutthis forum?
Anybody elseon this forumhadasimilar problem?How tosolve?
Thank you,
RicardoAlves
Auteur
I apologizefor insisting,but it is urgent...and Ineed to know if this problemhas a solutionor not?
I have toterminate the project andcan not dowithout solvingthis problem.
Before answering, pleaseread theprevious poststo understandtheproblem and whathas been done andtested.
Thank you
RicardoAlves
. . . if you do not supply information needed it will be very difficult to help
-> PHP-version on server
-> antivirus used
-> hosting company and package booked
-> sendmail possible on server
-> link to testpage
Auteur
Thank you,
The informationrequested:
PHP -version 5.3.
Hosting company:www.ptisp.pt
Antivirus:kaspersky2011
Link totestpage:www.adersousa.pt/FEQ
If necessary,pleaseindicatean email to sendthe projecttotal.
Thank you,
RicardoAlves
Auteur
Package booked: linuxbasehosting account
@ Incomedia
-> client uses *cloudlinux* - may this be the problem ?
https://www.ptisp.pt/alojamento/cloud
Auteur
Hello,
I changed theserver.Now itisinone.com.Howeverdoes not work...
Linktest:www.rjcalves.com/FEQ
Ricardo
Perhapsthe problemmaybe youremail?have you triedwith another?