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Ricardo Alves
Ricardo Alves
User

E-mail (receibing Order) Shoping Cart Problem  en

Autor: Ricardo Alves
Besucht 2890, Followers 2, Geteilt 25  

E-mail (receibing order) shoping cart problem !!! URGENT

I have another problem: how do I know the type of payment or shipment that was chosen by the customer? In order that I receive by email, this information does not exist. Please check the attached file.
And what is the format that should have the logo to appear in that form? I've tried. Jpg,. Png, gif, and does not work.
Thank you.
Ricardo Alves

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18 ANTWORTEN
Pcssa .
Pcssa .
Moderator

. . . which x5-version do you use ? v9.0.2.1699 ?

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Gepostet am von Pcssa .
Ricardo Alves
Ricardo Alves
User
Autor

Hello!!

x5-version 9.0.2.1699

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Gepostet am von Ricardo Alves
Pcssa .
Pcssa .
Moderator

. . . and on your server is running PHP 5.x - and Sendmail will work also ?

What is reporting F1 if you click ?

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Gepostet am von Pcssa .
Ricardo Alves
Ricardo Alves
User
Autor

Can youpleasebe moreclear.
Thank you,
RicardoAlves

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Gepostet am von Ricardo Alves
Andrei A.
Andrei A.
User

item in your basket?

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Gepostet am von Andrei A.
Incomedia
Riccardo P.
Incomedia

Hi Ricardo,

you can try to delete all files of your site in your webspace and reupload all site in internet.

Test if in ImPreview these images aredisplayed correctly.

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Gepostet am von Riccardo P.
Ricardo Alves
Ricardo Alves
User
Autor

OkBut the biggest problemrelates tothe "Ordershoppin"received bymailand the loss ofimportant information.Pleasecheckthe attachment.
Can you help meplease?

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Gepostet am von Ricardo Alves
Ricardo Alves
Ricardo Alves
User
Autor

Hello again.
I needanurgentsuggestion.I haveto close the projectand I amdependent on thesolution of thisproblem.
I have already testedthe websiteon more thanoneserverand the problempersists.
Help meplease.
Thank you,
RicardoAlves

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Gepostet am von Ricardo Alves
Incomedia
Riccardo P.
Incomedia

Hi Ricardo,

you can control the setting at step 4 in "models and style", in tab "email" and check the root of "Logo" and the "Footer Note".

Then you can try, in "Preferences" at step 0, change the Script for sending email.

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Gepostet am von Riccardo P.
Ricardo Alves
Ricardo Alves
User
Autor

Sorry.I testedallpossible combinationsand does not work.Thee-mail formappearsalways cut/ incomplete.But curiouslythe form thatis sent to theclient appearsok.

There is anotherway to putour doubtswithoutthis forum?

Anybody elseon this forumhadasimilar problem?How tosolve?

Thank you,

RicardoAlves

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Gepostet am von Ricardo Alves
Ricardo Alves
Ricardo Alves
User
Autor

I apologizefor insisting,but it is urgent...and Ineed to know if this problemhas a solutionor not?
I have toterminate the project andcan not dowithout solvingthis problem.
Before answering, pleaseread theprevious poststo understandtheproblem and whathas been done andtested.
Thank you
RicardoAlves

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Gepostet am von Ricardo Alves
Pcssa .
Pcssa .
Moderator

. . . if you do not supply information needed it will be very difficult to help Wink

-> PHP-version on server

-> antivirus used

-> hosting company and package booked

-> sendmail possible on server

-> link to testpage

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Gepostet am von Pcssa .
Ricardo Alves
Ricardo Alves
User
Autor

Thank you,
The informationrequested:
PHP -version 5.3.
Hosting company:www.ptisp.pt
Antivirus:kaspersky2011
Link totestpage:www.adersousa.pt/FEQ
If necessary,pleaseindicatean email to sendthe projecttotal.
Thank you,
RicardoAlves

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Gepostet am von Ricardo Alves
Ricardo Alves
Ricardo Alves
User
Autor

Package booked: linuxbasehosting account

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Gepostet am von Ricardo Alves
Ricardo Alves
Ricardo Alves
User
Autor

Hello,
I changed theserver.Now itisinone.com.Howeverdoes not work...
Linktest:www.rjcalves.com/FEQ

Ricardo

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Gepostet am von Ricardo Alves
Incomedia
Riccardo P.
Incomedia

Perhapsthe problemmaybe youremail?have you triedwith another?

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Gepostet am von Riccardo P.