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Vadim T.
Vadim T.
User

Problem with Help Menu  en

Автор: Vadim T.
Просмотрено 1363, Подписчики 1, Размещенный 0  
Тэги: help,menu,problem

Hello! I bought WebSite X5 Evolution 10 (last update 10.0.8.35, installation language Russian) and now I've the problem: Help menu doesn't work. When I click on Help menu, program is shutting down and writes: "Incomedia WebSite X5 Evolution has encountered a problem and needs to close. We are sorry for the inconvenience." So when I open the file WebSiteX5.chm, Help window opens and after a few seconds closes with error and writes MicrosoftHTML Help Executable - problem found... In short: HELP doesn't work absolutly!!! Help me please!

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2 Ответы - 1 Корректно
Incomedia
Claudio D.
Incomedia

Hello Vadim,

As you noticed the issue comes from Microsoft HTML Help executable which is not working and I would suggest you to uninstall this program and then to download it agian from following link and to install it again:

http://msdn.microsoft.com/en-us/library/windows/desktop/ms669985(v=vs.85).aspx

At the moment i you need the help file you can reach it also on

http://help.websitex5.com/en/

Many thanks!

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Размещено От Claudio D.
Vadim T.
Vadim T.
User
Автор

Thanks for comprehensive answer!

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Размещено От Vadim T.