WebSite X5Help Center

 
Samuel Handelman
Samuel Handelman
User

Cannot update footer  en

Автор: Samuel Handelman
Просмотрено 1510, Подписчики 1, Размещенный 0  
Тэги: 10,cannot,footer,update

Using Website X5 Evolution 10, Windows 7, 64 bit Dell Optiplex computer.

Two websites having same problem. Cannot update the FOOTER. The changes seem to work in PREVIEW, but when upload to the web host they do not get updated.

www.letusinsureyou.com

www.nomorehrproblems.com

What do I do to solve this problem?

I know you posted an update to the program. How do I check to make sure the two websites were updated for this program update? Could that be a problem?

Размещено
7 Ответы - 1 Корректно
Andre E
Andre E
Moderator

Samuel,

Did you refresh the internetpage whit CTRL-F5 when visited?

It could be that the site was loaded from memory from pc, then you will not see the chenges. Using CTRL-F5 reloads the latest info from internet site.

Hope this helps,

BR A

Читать больше
Размещено От Andre E
Samuel Handelman
Samuel Handelman
User
Автор

I am not sure what happened, but it seems to be OK for now. Today is Monday, and I was having problems on Friday. No idea what changed, but for now I seem to be OK. I will keep you posted if any further problems. Thanks,

Читать больше
Размещено От Samuel Handelman
Samuel Handelman
Samuel Handelman
User
Автор

Update. I just updated my personal website footer, at

www.avodashashem.com

and it too is NOT updating. I tried REFRESHING. No result.

I tried your suggestion of CTRL-F5 and it tried doing some wierd thing like opening a file, so that did not work. I tried it with both IE and Chrome. No luck.

Something wrong.

Suggestions?

Читать больше
Размещено От Samuel Handelman
Samuel Handelman
Samuel Handelman
User
Автор

By the way, I had updated the footer on this personal website

http://www.avodashashem.com/

To include a link as a second line on the footer, to direct to my business website at www.NoMoreHRproblems.com 

So if you don't see this link (which I don't see) this is the problem- it is not updating the footer.

Читать больше
Размещено От Samuel Handelman
Samuel Handelman
Samuel Handelman
User
Автор

Now I waited about an hour or so, and went back to the website online, and the footer IS working correctly (has been updated).

But now I wonder why it takes so long for the update to be applied?

Suggestions?

Читать больше
Размещено От Samuel Handelman
Incomedia
Claudio D.
Incomedia

Hello Samuel,

In the most cases it depends on the local cache like Andre explained and with CTRL + F5 tihs cache is updated. It could also be your hosting is using a caching system which takes longer to be updated.

The program exports immediatly all the content.

Many thanks!

Читать больше
Размещено От Claudio D.
Samuel Handelman
Samuel Handelman
User
Автор

You were correct. I called the ISP (IPowerWeb) and it turned out that they have recently introduced a change to the CACHING procedures, whereas previously it updated immediately, now they had it set to ONE HOUR delay. I was able to change it to a 15 minute cache, but either way, this means that I will not be able to immediately see changes online, but will need to check them out 15 minutes later.

Thanks for the help.

Читать больше
Размещено От Samuel Handelman