Hello Jarmila,

I have visited beta.websitex5.com and decided to wait for the public update. I hope it will come very soon. Do you know when the next public update will be available?

I have sorted out my customer via PayPal invoice so I didn't loose this sale....

Thank you.

Jarmila

Hello Jarmila,

i'm sorry but i don't know when the update will be release. I think itwill be releasedwhen it will betested bybeta testers.

you'll get anotice in thestart pagewhen it comes out.

Hello Riccardo,

Thank you for your reply and my appology I addressed you with a wrong name in my previous message. 

I again say I HOPE the update will be fast because it has brought my business to a standstill. 

And I also hope that I will be able to control which countries will appear in that list as  I sell perfumes and NOT all countries permit perfumes imports. It would be very confusing for potential customers to have all country options available...

Kind Regards

Jarmila

HOW LONG I HAVE TO WAIT FOR THE UPDATE, PLEASE? 

JARMILA

Hi Riccardo,

Thank you for your advise.

I have managed to delete "languages.xml" BUT with the next step you are suggesting above I need more detailed info - "Then open the program e click on the CTRL+ Preview.If you edit the language file you can export and import the personal language "- sorry, BUT I do not know how or where to do that.

Anyway - after deleting the language file I have tested the checkout:

1./ The country button seems to be partially working when there is option "allow shipping data to differ from invoice data" on. BUT

2./ in the shipping formular - country button shows "object, object" and when different name of country is written there - after hitting button "next" it will show the name of the country from the invoice formular - see the attachment

2./ Country button in the invoice form is NOT working at all when the option "allow shipping data to differ from invoice data" is off.

3./ List of countries - I need to know how to edit it - 90% countries in that list we do not supply our products.

Thank you.

Jarmila

Hello Jarmila,

my adviceis tosign up for thebeta channel beta.websitex5.com, ifyou do not wantto wait.
UnfortunatelyI can not tellwhen the updatewill be released.

Hello Riccardo,

I am not happy with your advise - because signing for the beta version should be my voluntary decision to become a tester. I am not a tester, I reqiure software which is proven to work in order to run my business.

Anyway the checkout seems to be working after deletion. I had the first order yesterday via website checkout after weeks of no sales as the checkout was broken! 

Anyway 2 - Why am I having that new "country drop down menu" on my website when it was not properly tested and even NOT mentioned in the last update 10.1.2.42 BUT it is mentioned in BETA version?

Sincerely,

Jarmila

Hello Jarmila,

you can download this .zip file, estract the .js file and copy in the x5cartengine.js in the RES folder of the Program.

Then oper the program and the project and click on the CTRL+Preview.

Then export completely the site on the internet.

Hope this help.

I have only just updated to version 10.1.4.45 and I am now experiencing the same problem.  I noticed my language file had changed from English to Russian so I have followed the suggested advice in this thread and it is still not working.  

Any other suggestions?

Hello Tamara,

try to go in C:\Users\yourname\AppData\Local\Incomedia\WebSite X5 v10 - Evolution\Libraries

and "delete" the file "languages.xml". Then open the program e click on the CTRL+ Preview.

Hi Ricardo,

I have tried that but the country drop down menu still doesn't work.

Hello Tamara,

try to export your site in internet and tell me the link so i can verify.

Check to click on CTRL+Preview before the export.

Try to copy the my file .js in the RES folder of your site.

Let me know.

I have attached a screenshot of the page.

I have CTRL+Preview and exported the site but it hasn't made any difference.

You suggest:
"Try to copy the my file .js in the RES folder of your site".  
What is my file .js?  I can't find it

Hello Tamara,

try to reset the cache of the browser and tell me the page of your cart so i can verify.

Let me know.

Hi Riccardo,

Re-setting the browser cache has made no difference.  The page link to the cart is attached.  The error is in the country field on step 2. I really need this fixed

Hello Tamara,

try to open a new private post so you can tell us the data of your server so we can verify.

Thank you.

Hi 

I have the same problem with Country button, when entering customer's details into the form - "Country" drop down list doesn'twork - cannot choose country.Any advice ?

Regards.

I'm still waiting for a solution.  I have tried various steps advised by the support team but the problem with the country drop down list remains.  

I'm hoping somebody out there can help/advise?

Now is working for me Tamara, downloaded the attachment with "x5cartengine.zip"and them extract the .js file and copy in Res folder of the program, open the program and click on the CTRL+Preview and export the site .

Regards.