WebSite X5Help Center

 
esat I.
esat I.
User

Error 302  en

Autor: esat I.
Besucht 1485, Followers 3, Geteilt 0  

I have bought WebSite X5 Evolution 10 today and i have my licence.I want to activate my product but program trow me a error 302 but I'm using same mail that licence sent it to me and i can not activate this licence in my profile that cousing same error.

Gepostet am
23 ANTWORTEN - 2 NüTZLICH - 1 KORREKT
Werner B.
Werner B.
User

Same problem .... ;-(

Mehr lesen
Gepostet am von Werner B.
Recsnik T.
Recsnik T.
User

Unfortunatelyfor me.

Mehr lesen
Gepostet am von Recsnik T.
Michal M.
Michal M.
User

Me too :(

Mehr lesen
Gepostet am von Michal M.
К. Округин
К. Округин
User

аналогично(((

Mehr lesen
Gepostet am von К. Округин
Vladimir M.
Vladimir M.
User

Globalproblem, probably.

Mehr lesen
Gepostet am von Vladimir M.
Vladimir M.
Vladimir M.
User

freebiewill not work

Mehr lesen
Gepostet am von Vladimir M.
Марат Хасянов
Марат Хасянов
User

Это попадос? К кому следует обращаться?

Mehr lesen
Gepostet am von Марат Хасянов
Andre E
Andre E
Moderator

Maybe the server has problems (probably by the super offer ... :)  ) So try again later or.... Try this post and the link it, maybe it helps.

http://answers.websitex5.com/post/25633

Mehr lesen
Gepostet am von Andre E
Recsnik T.
Recsnik T.
User

The error message is the same: ATTENTION: The Licence Key entered is associated to another e-mail address

Does not work.

Mehr lesen
Gepostet am von Recsnik T.
Andre E
Andre E
Moderator

Then there is no other option then try again later / wait for Incomedia (probably monday) to respond.

I think it is a server problem at Incomedia.

I will set this post for them to read.

Mehr lesen
Gepostet am von Andre E
esat I.
esat I.
User
Autor

Thank you for your efford.

Mehr lesen
Gepostet am von esat I.
Roger L.
Roger L.
User

There seems to be several threads for the same issue here. It seems strange for a company that produces web site design software to have a web site which provides an error message which is so obviously incorrect.

It would have been better for them to have trapped the problem and give a message which was actually meaningful.

I'm not an expert on web sites but it would have been good to know the difference between a email address mismatch and a error which caused nothing to be returned. Is this not possible?

Mehr lesen
Gepostet am von Roger L.
Steven J.
Steven J.
User

I am having the same problem. 60% off a useless product is NOT what I would call a bargain!!!

Mehr lesen
Gepostet am von Steven J.
Martin T.
Martin T.
User

Habe das gleiche Problem. Bitte um Hilfe!

Mehr lesen
Gepostet am von Martin T.
Andre E
Andre E
Moderator

There must be something wrong somewhere this can happen in every company.

Let's just wait, the offer is great and your product code and licence will work. Just be patience. I'm sure Incomedia will respond monday.

If others users have same issues place it here and wait for responce.

Trust me it will be fixed !!

BR André

Mehr lesen
Gepostet am von Andre E
Björn J.
Björn J.
User

I experience the same problem.

I have only one registered email-address and it does not work

fix this!!!!

regards

Björn

Mehr lesen
Gepostet am von Björn J.
George F.
George F.
User

Activation error 302. Bought WSX5Evo10 via cleverbridge.com

Mehr lesen
Gepostet am von George F.
Michal M.
Michal M.
User

I think that's the solution !!!

All posts related to error 302 have been created today. The promotion is valid from 3 days. Previously, no one had this error. Today is Saturday. Weekend. Day off from work. It seems to me that Incomedia must process the new license information in the database on Monday, so it should all work. It's just my opinion.

Mehr lesen
Gepostet am von Michal M.
Robert B.
Robert B.
User

I had the same 302 error with pro version registration. When I tried to manually register the software offline it returned unlock code not correct error. Sent an email to Incomedia requesting help as well as posting here.

Mehr lesen
Gepostet am von Robert B.
Roger S.
Roger S.
User

I have the same 302 Licensed to another user email address.

Incomedia please get this sorted.

Roger S

Mehr lesen
Gepostet am von Roger S.
Liliane G.
Liliane G.
User
Michal M.
That's the 60% discount problems :/

What are you talking about? You mean there is aspecial price ?

Mehr lesen
Gepostet am von Liliane G.
Liliane G.
Liliane G.
User
Roger L.
There seems to be several threads for the same issue here. It seems strange for a company that produces web site design software to have a web site which provides an error message which is so obviously incorrect. It would have been better for them to have trapped the problem and give a message which was actually meaningful. I'm not an expert on web sites but it would have been good to know the difference between a email address mismatch and a error which caused nothing to be returned. Is this not possible?

I am shocked that in today's world they do not offer any support in reasonable amount of time and stick to MO-FR during regular office hours :( .. have not seen this for a long time! So if a problem occurs on Friday after 5pm then you wait for at least 3 days :(

I am a pround member of the password/activation "Error 302" club too.....lol

Mehr lesen
Gepostet am von Liliane G.