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Michel S.
Michel S.
User

Problem uploading after upgrade of PRO 11  en

Autor: Michel S.
Besucht 837, Followers 1, Geteilt 0  

After the upgrade i am not able upload the website anymore.

Communication error can not finish the operation FTP_GetCurrentDirectory

Any solution please

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Andre E
Andre E
Moderator
Nutzer des Monats EN

I'm not sure what happend but this way you might solve it:

export website in step5, set destination folder top right to empty. (the one there now is probably faulty. (I would suggest also to use full upload after updating)

Now connect and choose your default upload folder, after that x5 will ask to fill this in , say yes and start uploading (again yes) Now all should work again.

Let me know if things don't work out.

BR A

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Gepostet am von Andre E
Michel S.
Michel S.
User
Autor

It doesn't work

the provider tel me that the folder should be /public_html/ 

but the folder is /public_html without the slash and i can not change this.

I wonder why this has changed in the progrma as i di not do anything

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Gepostet am von Michel S.
Michel S.
Michel S.
User
Autor

Hi still not found any solution.

How can you help (maybe with teamviewer)

Please let me know asap

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Gepostet am von Michel S.
Michel S.
Michel S.
User
Autor

Hello ,

i found the answer in the post and it seems to be know

you have to tab use passive ftp. 

seems to work here.

strange that incomedia did not know this ?

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Gepostet am von Michel S.
Andre E
Andre E
Moderator
Nutzer des Monats EN

Glad it's solved.

Yes but then the passive must have been changed if it worked before, eather ay your end or at host.

But it's solved now.

Thanks for sharing!

BR André

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Gepostet am von Andre E
Michel S.
Michel S.
User
Autor

Thanks André

but i have not changed anything on these setting .

Anyway problem solved and maybe usefull for other users.

gr Michel

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Gepostet am von Michel S.