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Michel S.
Michel S.
User

Problem uploading after upgrade of PRO 11  en

Author: Michel S.
Visited 693, Followers 1, Shared 0  

After the upgrade i am not able upload the website anymore.

Communication error can not finish the operation FTP_GetCurrentDirectory

Any solution please

Posted on the
6 ANSWERS
Andre E
Andre E
Moderator

I'm not sure what happend but this way you might solve it:

export website in step5, set destination folder top right to empty. (the one there now is probably faulty. (I would suggest also to use full upload after updating)

Now connect and choose your default upload folder, after that x5 will ask to fill this in , say yes and start uploading (again yes) Now all should work again.

Let me know if things don't work out.

BR A

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Posted on the from Andre E
Michel S.
Michel S.
User
Author

It doesn't work

the provider tel me that the folder should be /public_html/ 

but the folder is /public_html without the slash and i can not change this.

I wonder why this has changed in the progrma as i di not do anything

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Posted on the from Michel S.
Michel S.
Michel S.
User
Author

Hi still not found any solution.

How can you help (maybe with teamviewer)

Please let me know asap

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Posted on the from Michel S.
Michel S.
Michel S.
User
Author

Hello ,

i found the answer in the post and it seems to be know

you have to tab use passive ftp. 

seems to work here.

strange that incomedia did not know this ?

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Posted on the from Michel S.
Andre E
Andre E
Moderator

Glad it's solved.

Yes but then the passive must have been changed if it worked before, eather ay your end or at host.

But it's solved now.

Thanks for sharing!

BR André

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Posted on the from Andre E
Michel S.
Michel S.
User
Author

Thanks André

but i have not changed anything on these setting .

Anyway problem solved and maybe usefull for other users.

gr Michel

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Posted on the from Michel S.